Millroad Trailers Manufacturing Inc.
Last updated: November 9, 2026
Millroad Trailers Manufacturing Inc. (“Millroad,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.millroadtrailers.com (the “Website”), request a quote, contact us, or otherwise interact with us.
We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. By using the Website, you agree to the practices described in this policy.
1. Information We Collect
Information you provide to us
We collect personal information that you choose to give us, including when you:
Please do not include sensitive personal information (such as financial account numbers or government ID numbers) in website forms or messages.
Information collected automatically
When you visit the Website, we and our service providers may automatically collect:
This information is collected through cookies and similar technologies, as described in Section 5 and in our Cookie Policy.
2. How We Use Your Information
We use personal information for the following purposes:
We will only send you commercial electronic messages (such as promotional emails) where you have given consent or where it is otherwise permitted under Canada’s Anti-Spam Legislation (CASL). You can unsubscribe from marketing messages at any time using the link in the message or by contacting us.
3. How We Share Your Information
We do not sell or rent your personal information. We may share personal information only in the following circumstances:
4. Storage Outside of Canada
Some of our service providers are located in, or store data in, the United States or other countries. When your information is processed outside Canada, it is subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, and national security authorities there. We take reasonable steps to ensure our service providers protect your information in a manner consistent with this policy.
5. Cookies and Tracking Technologies
The Website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use the site. When you first visit, a cookie banner lets you accept or decline non-essential cookies, and you can change your choices at any time through the “Manage Consent” option.
Types of cookies we use:
Google reCAPTCHA is used on our forms to protect against spam. Its use is subject to the Google Privacy Policy and Google Terms of Service. You can learn more about how Google uses information at How Google uses information from sites that use its services, and you can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
For full details, please see our Cookie Policy. You can also control or delete cookies through your browser settings, and learn about interest-based advertising choices at youradchoices.ca.
6. Third-Party Links and Social Media
The Website links to our pages on Facebook, Instagram, LinkedIn, and YouTube, and may contain links to other third-party websites. When you click those links or interact with embedded content (such as maps or videos), those third parties may collect information about you according to their own privacy policies. We are not responsible for the privacy practices of other websites, and we encourage you to review their policies.
7. How We Protect Your Information
We use reasonable physical, administrative, and technical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. These include an encrypted (HTTPS) connection, spam protection on forms, security monitoring, and limiting access to personal information to staff who need it. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. How Long We Keep Your Information
We keep personal information only as long as needed to fulfill the purposes described in this policy, including responding to your inquiry, supporting your purchase and warranty, and meeting legal, tax, and accounting requirements. When information is no longer needed, we securely delete or anonymize it.
9. Your Rights and Choices
Subject to applicable law, you have the right to:
To make a request, contact us using the details in Section 12. We may need to verify your identity before responding. We will respond within 30 days, as required by PIPEDA.
If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.
10. Children’s Privacy
The Website is intended for adults and businesses purchasing trailers. We do not knowingly collect personal information from children under the age of 16. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, or to make a privacy request, please contact our Privacy Officer:
Millroad Trailers Manufacturing Inc.
Attn: Privacy Officer
63 Mill Rd
Brucefield, ON N0M 1J0
Canada
Email: info@millroadtrailers.com
Phone: +1 519-233-3272
Office hours: Monday to Friday, 7:00 AM to 4:00 PM (Eastern Time)